Account recovery unsuccessful! HELP!

Anonymous
2023-08-24T05:46:34+00:00

I was hacked and I’ve tried recovering multiple times now. I’m using a familiar device. I put in old passwords. My recovery email and phone number are no longer attached to the account. I don’t get why Microsoft can’t revert the account to its original state of creation. I need to get this email back. Too many account with it and I can’t switch half of them off it without the email.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2024-05-07T22:50:30+00:00

    please phone

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  2. Anonymous
    2024-02-24T15:18:27+00:00

    I’ve been going through the EXACT same thing,I don’t know how to get in touch with Microsoft either to tell them I can’t do the security questions since I don’t send emails on the email that’s in recovery right now

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  3. Anonymous
    2024-02-05T12:56:03+00:00

    Hello

    Regarding my email ******@msn.com I cannot recovery this I have tried for 5 days, I have given you all my information that I know is correct. I need this account back I have too many emails I saved on there I need to retrieve, Also all my medical doctors etc use this email. I just filed my federal and state taxes, I see I received emails for the IRS and I can't retrieve them.

    I have used this email for my businesses in the past also.

    Please help me to revover my account I have had this account for over 25 yrs started it in California. I cannot create another email as I cannot even go in and see what accounts I need to connact to let them know to change my email

    I would appreciate help Please

    or if I can talk to support

    OBrien , Eveline

    661-810-6482

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  4. Anonymous
    2024-01-01T03:38:23+00:00

    Im completely locked out of my account. I cannot succesfully do a recovery form and IVE HAD IT!!! I need to get a new email account elsewhere and change my email in so many places!! SO ANNOYED

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  5. Anonymous
    2023-11-21T02:53:53+00:00

    Did you get a call?

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