How do I change the display name of emails on "New Outlook"?

Anonymous
2023-07-10T15:16:38+00:00

I have multiple emails that are the same except for a slight change on the end (eg emailaddressone, emailaddresstwo) on New Outlook, I can't distinguish them. Is there a way to change the display name of email accounts and also change the order at which they show up in the list?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-09-22T20:58:19+00:00

    Amazing. Changing the display name is one of the most basic functionalities an email client should have, and Microsoft has not included it yet. They should have postponed the addition of, say, "Joyful animations", and focused on the essentials...

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  2. Anonymous
    2023-08-09T18:35:38+00:00

    I reached out to support, and their response boiled down to

    1. This feature is currently not available but is being worked on (no ETA for completion)
    2. If you want this feature toggle off New Outlook in the top right

    Hopefully, they will add this and other features to New Outlook soon as I really enjoy the UI improvements over the traditional Outlook appearance.

    See below for the Microsoft Support Agent's full response

    """
    08/09/2023After analyzing on this, we can find that this is a known issue within our product. The product team has been made aware, and they are actively working on it. At this point in time, we have no final date available as it is too early in the process, hence ETA is still unknown. We appreciate your efforts in reporting this issue.

    Please make sure you keep Office up to date by relaunching it often to take advantage of feature updates as well as product corrections. We appreciate your kind understanding regarding this matter.

    Our apologies for the inconvenience this have caused to your productivity. You may switch the toggle "New Outlook" off (top-right), to revert to Classic Outlook, if this feature is critical to your work.

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  3. Anonymous
    2023-07-10T16:25:50+00:00

    Hi, so that works with normal Outlook but I was wondering if it was possible using the "New Outlook" as there is no File setting.

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  4. Anonymous
    2023-10-13T08:51:45+00:00

    Yeah, not being able to change the 'From' display name is really quite rubbish. Also if there's any issue with the account server settings, you can't edit them, you have to delete the account and re-add it.

    And if you toggle to New Outlook from the Windows 11 Mail application, there doesn't seem to be any way to return to Mail.

    This is a major issue as I was helping my Mum sort out her computer, and New Outlook doesn't send via IMAP on her account - messages get stuck in 'Draft'. We're now completely stuck.

    It is incredible that Microsoft would release a product with these major issues. I am a software developer myself, and if I tried to release something with these sort of problems to production, I would expect a QA person to send it straight back.

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  5. Anonymous
    2024-03-20T08:01:43+00:00

    So is Microsoft going to fix this or what? It's now 2024 come on.

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