Your account has been locked - We cannot send a text message to this number.

Anonymous
2023-02-23T02:48:27+00:00

My account has been blocked for some reason.

When trying the:

Enter your phone number and we'll send you a security code We'll send a verification code in a text message. This helps us eliminate spam – we won't give out your number. The code will expire in about 10 minutes.

I keep getting: We cannot send a text message to this number.

Tried different mobile numbers, tried from different browsers and PCs Have tried forgetten password, but still keep getting my account blocked.

How do I get the code?

I see lots of other post about this, but none have worked for me.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-04-14T18:11:34+00:00

    THANK YOU SO MUCH, this helped me to reactivate account. Didn't logged out but could reset password and after that everything worked fine.

    Dear all,

    in my case, I managed to do a general sign out using the option in this link: https://account.live.com/proofs/Manage/additional

    After that, it went lik a charm.

    It makes me tink that someone managed to hack into my accont somehow, looking back at the activity on my account, there had been recent attempts from Russia, China and the US...one wonders...

    Good luck,

    Ch.

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  2. Anonymous
    2023-03-23T08:34:24+00:00

    Same issue here!

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  3. Anonymous
    2023-03-23T08:32:24+00:00

    Same issue here in Australia… I run a small business and need to access emails to pay invoices and employees! PLEASE FIX

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  4. Anonymous
    2023-03-17T02:33:56+00:00

    I am also experiencing the same situation since yesterday. This is really frustrating.

    Please I need help. I urgently need my files in my account.

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