MS Outlook signatures disappeared or missing after Office update

Anonymous
2022-11-08T21:36:35+00:00

After a recent update the format for the signature creator and editor has changed. I have lost access to all my previous signatures and when I try and recreate a signature with the same name, I am advised it already exists and cannot be over written. How can I access or delete my old signatures?

Version No. 16.0.15726.20070

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2022-11-16T20:34:18+00:00

    Roger

    To restore your signatures, you will need to disable the Roaming Signature feature in the registry key as the support page suggested and my signatures returned, along with the previous format of the signature panel.

    See the instructions to follow

    Hive: HKEY_CURRENT_USER

    Key Path: Software\Microsoft\Office\16.0\Outlook\Setup\

    Value Name: DisableRoamingSignaturesTemporaryToggle

    Value Type: 1

    More details are available in this article, Outlook roaming signatures - Microsoft Support.

    John

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  2. Anonymous
    2022-11-16T20:34:43+00:00

    @Kirsty

    To restore your signatures, you will need to disable the Roaming Signature feature in the registry key as the support page suggested and my signatures returned, along with the previous format of the signature panel.

    See the instructions to follow

    Hive: HKEY_CURRENT_USER

    Key Path: Software\Microsoft\Office\16.0\Outlook\Setup\

    Value Name: DisableRoamingSignaturesTemporaryToggle

    Value Type: 1

    More details are available in this article, Outlook roaming signatures - Microsoft Support.

    John

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  3. Anonymous
    2022-11-10T17:33:12+00:00

    All my clients having the same issue across the board, we had signatures push out from the server and now they are in an archive folder. Last update really messed this up. Can use the original signature files :(

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  4. Miguel Molina O 5,825 Reputation points Independent Advisor
    2022-11-08T22:49:08+00:00

    Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

    I am sharing you a link that describes a similar problem that you are having and say how to fix it!!

    https://piunikaweb.com/2022/08/30/ms-outlook-si...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    If you find this reply helpful please put Yes below, that will give back to the community letting the next person know that this may help them too.

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    3 people found this answer helpful.
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  5. Miguel Molina O 5,825 Reputation points Independent Advisor
    2022-11-09T07:47:31+00:00

    Okay I see, I would recommend to try to use the legacy version instead of the newest version of outlook, to see if the update might have a bug.

    Here is a guide of how to do that, at first says macs but below there is the windows guide

    https://www.howtoisolve.com/how-to-switch-from-...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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    1 person found this answer helpful.
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