Outlook 2016 repeatedly asking for Password for gmail account

Hi Karl,

I have tried (slowly) today to look through each part of what you have presented in preparation to attempt a switch back to using POP from IMAP.

You measure twice comment is sound advice, and like you even doing that myself I have made mistakes that are as you suggest frustrating and annoying so you point about 'Asking' before ploughing on is soundly made. Having gone through your notes as best I can I have the following questions please?

1. Does making\creating a new profile using the <Control Panel> <Mail> create a new .pst file or does it use the existing .pst file?
2. I looked at my Gmail Account settings, specifically looking at the <security> settings to see what was there and that raised a few more questions. Note in the image (yes I learnt that too) that even though I used the wizard to get the IMAP mail account setup (which works, subject to images), it didn't seem to switch on 2FA despite that being a major forced change to Gmail access, I'm puzzled?

3. If I switch on 2FA on Gmail settings which I would have to do to create an <App Password>, I am now wondering if that will break the existing, albeit not quite right due to images, IMAP settings I have or worse impact what happens on my Android (phone) mail client? If I lost that phone access I would be truly scuppered at the moment. I realise this is a GMAIL area, but I have not found their help areas very good,. I may be taking you beyond what you feel comfortable to answer?
4. My current IMAP settings see below are according to Gmail basic, this was created by the wizard in June. I have not found if this 'basic' access maybe what is preventing images? (probably not).

Kindest regards

Phil

BTW: Although it's solved in Chrome and both my Google A/C and Gmail A/C no longer need 2-step verification when I sign in each time . . . that is not the case in Edge. Although I rarely use Edge, I would like to use it more, so, so if you have any idea which setting(s) need changing, I would be most appreciative. I confess that I gave up after about an hour of fiddling.

You're not going to like this answer any more then my last reply 😊

Don't have any special settings I can think of. Edge worked just as seamlessly as Chrome did when accessing the account, Would make sure that

• you have password saving enabled
• cookies aren't being cleared

Might also try the following (if you haven't already)

#1 - Clear your browser and cookies

#2 - Log into the Gmail account and go through 2FA process

#3 - Close your browser without signing out of the GMail account

#4 - restart Edge and just go to <gmail.com> (that's all I do and it goes directly to my Gmal account - no sign-in required, just opens right up

Isn't all this hi-tech stuff grand? 😊

Hi Karl,

You're right I didn't like your response, ha ha! but, between the lines, it told me that my problem probably had to be a default setting that normally wasn't important but wouldn't work with 2-step verification turned on. This thought spurred me into seeking a solution under every mat and behind every door in both Windows and Chrome until I went boggle-eyed.

However, it appears that, finally, I may have cracked it on my main PC and my laptop . . . but, embarrassingly, as I had changed so many settings, I can't tell you specifically which one worked, nor whether it was a setting in Windows nor in Chrome. Herewith, screenshots of just 3 of the settings that I "fiddled with" . . . when I say fiddled with, I mean that I toggled them repeatedly on and off and constantly logged out and back in again, including restarting the apps and the devices:

(1) Windows

(2) Google Chrome:

(3) Google Chrome:

The most annoying thing is that these 3 at least are all set exactly as before I started fiddling.

However, something seems to have worked, so I'll keep fingers crossed.

Kind regards,

John

There are only two differences between your settings and mine

1. Windows - my <Restart Apps> is <Off> as opposed to you being <On>
2. Google - I use a password manager so it over-rides the Google Setting. That said, my default setting is on since when I want Chrome to save a password I disable my password manager

BTW: Although it's solved in Chrome and both my Google A/C and Gmail A/C no longer need 2-step verification when I sign in each time . . . that is not the case in Edge. Although I rarely use Edge, I would like to use it more, so, so if you have any idea which setting(s) need changing, I would be most appreciative. I confess that I gave up after about an hour of fiddling.