Outlook stuck on synchronizing folders

Anonymous
2023-06-26T16:15:19+00:00

Just installed a new workstation and the user is not receiving emails. At the bottom there's a bar that says 'synchronizing inbox' - I've tried the IMAP settings to unsubscribe from the folders and also tried unchecking the microsoft cloud setting but still nothing. When I click details in send/receive it says 6 minutes remaining but it's been stuck there for 2 hours.

Help!

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-10-23T19:20:06+00:00

    Hi Ive got exactly the same issue. I;ve done exactly what you've said but when I now click on Send/Receive I get 1 - (email address) Sending, 2 - Checking for new mail in subscribed folders (email address) 3 - (email address) Check for new mail.

    So even though there are no subscribed folders its still checking and after 10 minutes seems to have got nowhere, and no new emails are coming down even though I know there are loads

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  2. Anonymous
    2024-10-08T19:55:36+00:00

    Brilliant! This worked. I've been suffering with this issue for months. Thanks for your help, Katherine.

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  3. Anonymous
    2024-09-09T15:19:45+00:00

    I started having this issue yesterday (9/8/2024). I tried everything that I could think of. I have one personal domain, and 4 gmail accounts. I did this process on the first gmail account, and problem solved! thanks.

    update: new a few hours later and the problem is back again. I made sure to make the changes on every gmail account, but that did not fix the issue. :(

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  4. Anonymous
    2024-08-07T13:27:32+00:00

    Worked for me, thanks!

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  5. Anonymous
    2024-08-07T13:26:03+00:00

    Thanks, worked like a charm.

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