Outlook asks to save when closing appointments without any change

Anonymous
2023-01-02T08:14:20+00:00

When I open any appointment in outlook Calendar I have to save it before closing if I have locked my PC in between. Even If I did not change anything (applies to any invite also empty freshly created ones and also applies when outlook is started in safe mode + also applies on different PC / different account)

[![](https://learn-attachment.microsoft.com/api/attachments/20b86f9d-1cc2-4011-8f4d-a64e9f945f58?platform=QnASteps to reproduce:

  1. Open Outlook calendar, and open any appointment
  2. Put laptop to lock mode (windows key + L)
  3. Log in again
  4. Click the 'X' icon to close the appointment
  5. Outlook will pop up an alert box "Want to save your changes? Yes | No | Cancel " and the user has to select something.](https://learn-attachment.microsoft.com/api/attachments/20b86f9d-1cc2-4011-8f4d-a64e9f945f58?platform=QnA&fud_access=wJJIheezUklbAN2ppeDns8cDNpYs3nCYjgitr%2bfFBh2dqlqMuW7np3F6Utp%2fKMltnRRYFtVjOMO5tpbpW9UyRAwvLeec5emAPixgq9ta07Dgnp2aq5eJbnfd%2fU3qhn54gvgJwJvybOaDZLdxxWbmUU55lRVcs%2b2rsZqD5C%2f2ugIy6sqE3bmcGNiEPEvYKI16fklw5WYaFGrnASySzjzYPBMvt%2bVOvAQMf93S5Ko5apovha8xkf2t4FEpnnplUjx6vzNpK1AJ%2bm5J3PVtyfBv2Ngxo%2bKQEU%2b1bEbIrW6CGfvnpbcta1O6MDU7%2b9Ea77rcFd7uju0GTB3L41UvMQuArmQC6FPPSvSN6qLyVexBhQGTMqZUIG5uwLawp5kn016qCxHiiHVoGPOhOPlZjc2pXoVl6o5NdZl4BiPgXi2mF4g%3d "filestore.community.support.microsoft.com")

Disabling the weather information, scaling equal, new profile did not help for me, any idea how to solve this?

NOTE: There is still no solution / fix for this issue

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-05-30T14:57:17+00:00

    I cant believe how long this has been going on.

    Its very annoying and prevents clean closing of outlook.

    Maybe we should be asking copilot to help?

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  2. Anonymous
    2025-05-30T12:55:06+00:00

    All the Big tech companies are busy selling the AI snake oil now - when they can't develop basic software with good quality anymore. First, they fired all the QA roles in the companies and started relying on stupid automated tests alone. Then they started selling snake oil one after another - IOT, Surface, VR, AR, Big data and now AI - all useless, unrprofitable sht that no real people use by paying for them. Now they are onto these LLMs which are again unprofitable in billions. And who are the ones affected to the maximum ? The people and the companies who pay for using the traditional software like Windows, Office etc.

    But hey, there's no easy money for the CEOs that way - they need to fool the wall street and investors with ridiculous claims decade after decade to keep the gravy train moving - otherwise, how will the Scam Altmans become filthy rich within a decade ? No one cares about the paying customers for traditional software anymore. We need more competition to break this nonsense. Monopolies are breaking our world. Just look at the damages caused by the stupid security bug of the Crowdstrike/Windows fiasco.

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  3. Anonymous
    2023-01-05T13:17:59+00:00

    Dear Fnurk,

    Thank you for your reply.

    Sorry this bothered you, because this issue only experience this when you lock your pc in between, It may also be related to the Windows lock PC. Please forgive me, we lack abundant knowledge of Windows. For this, we have separate dedicated team who have special expertise in Microsoft Windows and working on Windows related queries only. Please also raise a ticket with Windows help & learning (microsoft.com), then our support engineers will check and assist you on your issues.

    I will continue to research this issue. If there is any progress on the issue, please update it with this post

    Thank you for your patience and cooperation,
    I wish you all the best!

    Regards,Winter | Microsoft Community Moderator

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  4. Anonymous
    2023-01-04T12:33:36+00:00

    Dear Fnurk,

    Thank you for your reply.
    I'm doing more research and testing on this issue, but since the reasons can be varied, please try more things:

    a.
    Please navigate to File > Options > Mail > Save messagesto disable “Automatically save items that have not been sent after this many minutes” feature on the Outlook client. If this feature is enabled, try disabling it and see if the problem persists.

    b.
    the issue might be caused by corrupted add-in in Outlook, it is recommended you run Outlook on safe mode.

    1. Exit Outlook client.
    2. Right-click Start button to Run.
    3. Type "Outlook /safe" on the Run box and press Enter.

    (Note: there is the space but not quotation marks in the command)
    Open Outlook in safe mode - Microsoft Support

    c.
    Clear cache files in Outlook. Before we start the liquidation process, please save your work in Outlook and close Outlook.

    1. Press the Windows key (the key with the Windows logo) and the R key at the same time. The Run dialog box pops up.
    2. Type or paste %localappdata%MicrosoftOutlook in the Open box and click the OK button.
    3. Locate the Roaming Cache folder and double-click it to view the cache files.
    4. Press Ctrl + A to select all cache files, then right-click and click the Delete button in the menu.

    you can also try to clear the cache in Skype for Business, for the detailed steps, please follow below:

    1. Log out of Skype for Business.
    2. Delete any sign-in information.
    3. Exit Skype for Business.
    4. In File Explorer, navigate to "%localappdata%\Microsoft\Office\16.0\Lync".
    5. Delete the sip_profileName folder.
    6. Delete all files in Tracing folder but do not delete the folder itself.
    7. Open the command prompt and run "ipconfig /flushdns".

    Hope this information is useful to you. If there is any progress on the issue, please update it with this post and we will do our best to help you.

    Thank you for your patience and cooperation, I wish you all the best!

    Happy new year! Regards,Winter | Microsoft Community Moderator

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  5. Anonymous
    2023-01-03T05:23:43+00:00

    Dear Fnurk,

    Thank you for your reply.

    The factors that contribute to this issue are diverse, so kindly ask you to try more things:

    a.
    If the version of Outlook client is not latest, please also try to update it to be latest for better using experience, you can update it in File > Office Account > Update Options > Update Now.

    b.
    It is recommended to diagnose calendar in Outlook via Support and recovery Assistant(SaRA) tool for Office 365.
    Scan by using Microsoft Support and Recovery Assistant - Outlook | Microsoft Learn
    For detailed steps, please follow below: 1. Download SaRA in https://testconnectivity.microsoft.com/.

    1. Select Outlook > I'm having problems with my calendar.

    c.
    It is recommended you try the following tool for further troubleshooting. 1. Download CalCheck and extract the .zip folder. (**Note:**If Outlook client is 32-bit, CalCheck tool needs to be 32 bit)

    1. Run Command Prompt.
    2. Paste "cd [Path of CalCheck tool folder]" and press Enter, for detailed information, please follow the screenshot below:

    Image

    1. Paste "CalCheck -F -R -V" and press Enter.

    Image

    1. Delete all files in CalCheck folder, and delete the folder itself.
    2. Restart Outlook client.

    If the issue persists, please update, we will try our best to assist. Your cooperation is appreciated.

    Best Regards, Winter

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