Paste function no longer works in Outlook email (web version)

Anonymous
2022-10-18T08:13:22+00:00

Hi,

I've been using copy and paste frequently in my work Outlook account for almost two years without any issues.

The other day I found I could no longer paste text into the email body. It doesn't matter where it's from, and copy works fine, just not paste.

What happened just prior to this was a window popped up saying something about allow or block pasting from clipboard, but I didn't read it properly and clicked block, and suddenly it wouldn't let me paste anything (unsurprisingly... just I'd never seen that pop-up before so it caught me off guard and I didn't know if it was genuine)

Anyway, I closed the app and reopened it and tried again. This time the pop-up appeared again and I clicked 'allow' and thought it was all fine.

It still wouldn't allow me to paste, so I closed the app again, reopened it, and it was working, which it continued to do all day.

The next day (yesterday) I opened it as usual, no pop-up, but it wouldn't let me paste. Now if I click on paste, the options box just hangs there and doesn't disappear, and it still won't let me paste.

The only thing I can think is there was an update the other day and I wonder if there's a bug in the new version.

Does anyone know how I can revert to a prior version perhaps? I really need this function for work, it's disabling without it.

Many thanks.

ETA: I've just tried using ctrl+shift+v and that allows me to paste. So this is something to do with Outlook itself I think. But I have a workaround for the time being, if that helps anyone with the same issue.

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2023-05-13T12:15:08+00:00

    Does not say how to KNOW which frigging version one is using ie whether web or client version ...........whats the difference for Petes sake

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  2. Anonymous
    2023-05-12T20:33:58+00:00

    You ARE my new hero. Thank you. It worked.

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  3. Anonymous
    2023-05-10T18:56:16+00:00

    Just copy what you did normally of the material you wanted to paste fisrt

    THEN go to the area where you want to paste it. LEFT click the mouse to make sure that is the area you want to paste.

    THEN PRESS the following THREE WORDS TOGETHER on the KEY BOARD............ CRTL SHIFT V... ( PRESS DOWN THESE THREE KEYS)

    The copied material will appear.

    However, if you want to RESTORE the RIGHT CLICK capability on your mouse, do the following:

    1. open "about:config" in firefox (type it in the web address line where you normally type in WWW. and hit enter)
    2. accept the risk in the pop up
    3. type "clipboard" in the search line
    4. change the following settings (as shown in the picture below) from false to true (with a double klick on false -> it will change to true)
    5. Image 
       6.   Restart FIREFOX ( shut off PC and restart PC)

    <image>

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  4. Anonymous
    2023-05-10T17:18:46+00:00

    Maybe Microsoft is finally working on a fix? Now when I try to paste using the mouse I get a pop up that says I have to use control + v because my browser (Firefox) can’t access the clipboard.

    I tried going into config settings but there are several to do with the clipboard and I don’t know which ones to change. I can’t see the screen shot attached to the original message about how to do this.

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  5. Anonymous
    2023-05-09T16:55:09+00:00

    Katherine ===> MS software sucks ... get a MAC ===> I did and I have no problem cutting and pasting on hardware that runs software designed for it OR use GMAIL ==> it never fails either.

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