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Hi,
I've been using copy and paste frequently in my work Outlook account for almost two years without any issues.
The other day I found I could no longer paste text into the email body. It doesn't matter where it's from, and copy works fine, just not paste.
What happened just prior to this was a window popped up saying something about allow or block pasting from clipboard, but I didn't read it properly and clicked block, and suddenly it wouldn't let me paste anything (unsurprisingly... just I'd never seen that pop-up before so it caught me off guard and I didn't know if it was genuine)
Anyway, I closed the app and reopened it and tried again. This time the pop-up appeared again and I clicked 'allow' and thought it was all fine.
It still wouldn't allow me to paste, so I closed the app again, reopened it, and it was working, which it continued to do all day.
The next day (yesterday) I opened it as usual, no pop-up, but it wouldn't let me paste. Now if I click on paste, the options box just hangs there and doesn't disappear, and it still won't let me paste.
The only thing I can think is there was an update the other day and I wonder if there's a bug in the new version.
Does anyone know how I can revert to a prior version perhaps? I really need this function for work, it's disabling without it.
Many thanks.
ETA: I've just tried using ctrl+shift+v and that allows me to paste. So this is something to do with Outlook itself I think. But I have a workaround for the time being, if that helps anyone with the same issue.
Sending, receiving, and organizing email in Outlook on the web for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
"click on the lock icon to the left of the outlook URL and turn on Clipboard in permissions- problem solved."
just saw this here and it worked for me.
I am experiencing the same problem here. Oddly enough, it started the same way and around the same day as the original poster. Has anyone come up with a solution? It is definitely an issue inside Outlook, as the PASTE option works for me with other products.
I am using Outlook on the web. Please help.
How strange... perhaps it is to do with the update. I'm finding I can use paste as usual in the desktop version, it's only the web app where it doesn't work. Dianne, I suggest using Ctrl+V to paste, that is working for me as a workaround.
THIS!!!! THIS IS THE ANSWER PEOPLE!!!
Well, I remember hitting the 'block' action when the pop up came, reading it too fast and incorrectly like the OP. All I need to know is where to go to fix THAT. It's got to be somewhere in the settings for Outlook but I can't seem to find it.