New outlook not showing total email count in each folder on windows application

Anonymous
2023-04-19T13:08:25+00:00

I switched to the new outlook and it is no longer showing the total number of emails in each folder.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-06-17T08:09:01+00:00

    This long thread has moved around a bit as to showing new and total email counts for each "folder" within an email account, and showing the new INBOX email account for each email "account". It seems that the new email count at the account level is the feature that has been removed when comparing old vs new outlook mail app, and is an issue for much of the conversation, even though the original post was discussing the email count badges within an account. Probably should of started a new thread to specifically highlight that issue.

    Yes exactly, a lot of similar topics have come in, I was just pointing out that the original problem which started the thread is also unresolved and trying to ensure that it doesn't get lost in the churn. In the old outlook you can set a folder to show either the number of unread emails or the total number of emails within it. Showing the total number of emails in a folder is very helpful for using email management practices such as inbox zero.

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  2. Anonymous
    2024-05-30T16:35:12+00:00

    Talking about opening the Outlook Mail app when you have more than 1 email account, it no longer shows the # of unread messages for each account at the root level like it used to, without having to open up each email account root level folder individually. Your picture is looking at folders within a single email account, yes that does show the # of unread messages in each folder.

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  3. Anonymous
    2024-05-20T04:24:10+00:00

    Only when you hover over the mailbox within a folder. We are talking about at the root level, where it use to display the number of unread emails for each email addresses INBOX. Anyone monitoring multiple email addresses now needs to open up each one individually to see what is unread.

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  4. Anonymous
    2024-05-10T21:24:00+00:00

    From many of the replies my original issue seems to be mis-understood. Yes you can go into any mail folder with the new version of Outlook mail and view unread messages. It is at the top level where you may have several email accounts. On the left is the old Outlook Mail app where it shows the number of unread messages in the INBOX for each mailbox, on the left the new Outlook Mail app where it does not show the count of unread mail messages in the INBOX. I believe many have a problem with this basic feature change.

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  5. Anonymous
    2024-02-21T16:04:58+00:00

    Yes, I have folders set up on priority and work people are waiting on me for vs work I am waiting on others for. The numbers really help me prioritize my focus each day. I reverted back to old Outlook and gather I will stay there until this is added back or I am forced into New Outlook. :(

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