Outlook 2019 not working with Gmail

Anonymous
2022-06-02T14:40:49+00:00

UPDATE - HAD TO DELETE AND RE-ADD AS IMAP

I received notifications that Gmail may no longer work with Outlook. However, the communication noted that Gmail will work with Outlook 2019 which I am using. Starting today, by Gmail will not work with outlook. I receive an error

Task '******@gmail.com - Receiving' reported error (0x800CCC92) : 'Your email server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -ERR [AUTH] Username and password not accepted."

Is there an additional setting to make this work in Outlook 2019?

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2022-06-02T18:51:31+00:00

I was able to get the POP mail to work again

Here is the workaround Google Support sent me.

We found a workaround for your Outlook issue. You may try tosign in with app passwords

Create & use App Passwords

If you use 2-Step-Verification and get a "password incorrect" error when you sign in, you can try to use an App Password.

  1. Go to your Google Account.
  2. Select Security.
  3. Under "Signing in to Google," select App Passwords. You may need to sign in. If you don’t have this option, it might be because:
    1. 2-Step Verification is not set up for your account.
    2. 2-Step Verification is only set up for security keys.
    3. Your account is through work, school, or other organization.
    4. You turned on Advanced Protection.
  4. At the bottom, choose Select app and choose the app you using and then Select device and choose the device you’re using and then Generate.
  5. Follow the instructions to enter the App Password. The App Password is the 16-character code in the yellow bar on your device.
  6. Tap Done.

Tip: Most of the time, you’ll only have to enter an App Password once per app or device, so don’t worry about memorizing it.

Once you go through that you can use the Generated Password for your POP account

Hope this helps you all

Was this answer helpful?

30+ people found this answer helpful.
0 comments

57 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-06-02T18:19:40+00:00

    If you had it added as pop before, you still have the folders - they are in the pst. Rules are also in the pst file but you need it set as default to see them - you can copy the rules to the IMAP account but it might be just as easy to recreate them if they move mail to folders.

    You can add the account back as pop - you need to enable two step verification and use an app password though. (Advanced Settings > manually setup menu on the add address page).

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2022-06-02T17:57:22+00:00

    By the time I read your suggestion, I had already deleted my POP account and re-added with IMAP. Frustrating as I lost all of my rules and folders.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2022-06-02T17:34:19+00:00

    Thanks, Buzz. Saved me from deleting and re-adding, which I really didn't want to do.

    I was leaning towards what Victor wrote but then started thinking there's good change it's something on Google's end. (At least that is what I am hopeful for and it's something that will be resolved soon.)

    If it matters, I'm using Outlook 2021 (desktop).

    PS - I meant thanks Colleen for starting the thread. :)

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2022-06-02T16:19:27+00:00

    Hello Colleen

    I'm Diane, an Office Apps & Services MVP specializing in Outlook, and I’m happy to help you today.

    That version definitely supports Gmail without requiring 2 step verification and an app password.

    You may need to remove the account from Outlook and add it bac . You won't lose mail because it will sync back down - but if you have anything in "this computer only" calendar, contacts, and tasks folder - export them to a pst or CSV files before removing the account.

    Try this first - File > Account Settings > Update password - if you reenter the password, does it work?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments