Access Denied in New Outlook

Anonymous
2023-05-30T17:33:29+00:00

I am using the New Outlook and when I log in and click on a message and try to view it, I get an access denied message. Yesterday, I was told that I had to log in but I wasn't given that option. Today, I just get an access denied message with no log in recommendation.

I am an Office 365 Home subscriber, using Windows 10. I can get my Outlook messages by loading Outlook through Office 265.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-04-05T09:29:11+00:00

    I am using the New Outlook and when I log in and click on a message and try to view it, I get an access denied message. Yesterday, I was told that I had to log in but I wasn't given that option. Today, I just get an access denied message with no log in recommendation.

    I am an Office 365 Home subscriber, using Windows 10. I can get my Outlook messages by loading Outlook through Office 265.

    My NEW Outlook unexpectedly stops working ALWAYS AGAIN approx. 3 - 4 times a week (now even more often) and the messages appears: "ACCESS DENIED (+ LOGIN REQUIRED)".

    MY SOLUTION: I have noticed, that the problem can be solved always at once by SIGNING IN to Edge browser again (It is then so asked to do in Edge) - first appears this message in Edge:

    SEE THE ATTACHMENT SCREENSHOT BELOW!

    After signing in succesfully --> this message appears: "Syncing is in use"!

    In green color.

    And NEW Outlook starts working normally! (But finally you have to start NEW Outlook again)

    I have also used for many years the PAID Microsoft 365 (Office) Outlook – there have NEVER been any this kind of error!

    And when I start Windows, it AUTOMATICALLY signs in to Edge! I have adjusted my Windows-settings so.

    I do not know at all, WHY THIS RE-SIGNING IN TO EDGE HELPS TO REPAIR NEW OUTLOOK WORKING AGAIN OR IS IN GENERAL REQUIRED??

    COULD SOMEBODY TELL?

    Image

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  2. Anonymous
    2024-04-02T00:49:43+00:00

    I agree with this. Each time I select a folder or new email, I receive "Access Denied." So I need to keep selecting my name to continue to log in. PS: The instructions on how to troubleshoot are a joke that are on the Microsoft website.

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  4. Anonymous
    2024-03-29T11:35:35+00:00

    Same issue popped up on the new outlook right after I change my outlook password on my home account. Relogging ect. all didnt solve it. Reverting to the solid old outlook solved it for now. There must be somthing in the validation of account access in the flow that simply isnt working and letting access come through. I dont have the issue on a corporate account using the new outlook and after changing a password there.

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  5. Anonymous
    2024-03-29T00:09:15+00:00

    rubbish outloot 365, same issues as others

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