Access Denied in New Outlook

Anonymous
2023-05-30T17:33:29+00:00

I am using the New Outlook and when I log in and click on a message and try to view it, I get an access denied message. Yesterday, I was told that I had to log in but I wasn't given that option. Today, I just get an access denied message with no log in recommendation.

I am an Office 365 Home subscriber, using Windows 10. I can get my Outlook messages by loading Outlook through Office 265.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-12-15T21:20:25+00:00

    I'm still getting the "Access Denied" error message. The last update I have received was December 14th, 2024. Apparently, this is a well-known issue. I don't know how to fix it, and I'm really frustrated, especially knowing that this was the result of a system update!!! Oddly enough, my android phone Outlook is fine, probably because, I suspect, it's still using an older version of Outlook.

    Ya think maybe someone can produce some clear instructions on how to fix this issue for those of us who aren't as tech savvy as some users?

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  2. Anonymous
    2024-12-08T23:29:53+00:00

    Well, I started having this issue a couple days ago and I don't know what caused it. New Outlook will open just fine. I can get a list of emails and delete them, and background notifications work. Trying to open one is where things get strange.

    The first email I try to open will open, but then close quickly. Trying to go back to my account will tell me I need to sign in. Trying to sign in will give me the error 0x80049dd3 and tell me to try again later.

    My workaround after reading this thread is to open an email, go to the view tab, press the sync button, then go back to the inbox. After that it'll let me open emails normally again until the next time I open the app. Having Edge open bypasses this entirely, but having a browser open so your email client which is also a glorified standalone browser can open an email is just ridiculous.

    I suppose I'll just do this until it fixes itself if it ever does. Software is weird like that. At least the website works, so it's not the end of the world. I just like knowing why things happen.

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  3. Anonymous
    2024-03-26T10:10:21+00:00

    Have the same problem starting today. Never had this before. Using Windows 11 and new Outlook for years (even in beta).

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  4. Anonymous
    2024-03-15T11:56:54+00:00

    The ONLY solution that works long-term is to revert back to the old Outlook. Everything works now I've done this. Microsoft really need to pull their finger out, this has been going on for over a year now. Totally unacceptable in this modern day and age.

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  5. Anonymous
    2023-12-12T03:32:15+00:00

    I second this. Happening to me too, but just on one computer for some reason...

    Microsoft fix ur code

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