Access Denied in New Outlook

Anonymous
2023-05-30T17:33:29+00:00

I am using the New Outlook and when I log in and click on a message and try to view it, I get an access denied message. Yesterday, I was told that I had to log in but I wasn't given that option. Today, I just get an access denied message with no log in recommendation.

I am an Office 365 Home subscriber, using Windows 10. I can get my Outlook messages by loading Outlook through Office 265.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-10-13T20:32:10+00:00

    Not tested but...

    Old "Mail" should still be installed (at least it is here on my Win 11 23H2 22631.4317) and should still work fine. You can find it just writing "mail" in the Start search bar... So you can probably just uninstall Outlook New and continue using Mail. Remember to re-assign it as the default mail program in Windows.

    Check if you have Mail still installed from PowerShell (admin), no output at all means it's not present:

    Get-AppxPackage -AllUsers "Microsoft.windowscommunicationsapps" | Select Name, PackageUserInformation

    If Mail is not installed, it should still be available from the MS-Store (Mail and Calendar), or you can use this from PowerShell (admin):

    Get-AppxPackage -AllUsers "Microsoft.windowscommunicationsapps" | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    If commands fail due to restricted execution policy use from PowerShell (admin), and then try again:

    Set-ExecutionPolicy Unrestricted

    Uninstall Outlook New from PowerShell (admin):

    Get-AppxPackage -AllUsers "Microsoft.OutlookForWindows" | Remove-AppxPackage

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  2. Anonymous
    2024-10-13T15:56:29+00:00

    it is October 2024 and this is still happening.

    I haven't encountered any ACCESS DENIED error or a repetitive / pointless SIGN IN request in my NEW Outlook for several weeks.

    NEW Outlook is a key part of very big 24H2 update, generally available from October 1, 2024 (it's only for Windows 11). Microsoft's intention is to introduce NEW Outlook to all Windows users later this year.

    And ... I tested today - I can no longer go back to the "old" version = Classic Outlook, because in my NEW Outlook there is no longer a slider in the upper right corner --> Microsoft has probably prevented going back to the "old" version, as it previously planned to do at some point.

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  4. Anonymous
    2024-10-13T02:05:45+00:00

    How do you revert to the old version?

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  5. Anonymous
    2024-10-12T16:16:02+00:00

    it is October 2024 and this is still happening.

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