This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I am using the New Outlook and when I log in and click on a message and try to view it, I get an access denied message. Yesterday, I was told that I had to log in but I wasn't given that option. Today, I just get an access denied message with no log in recommendation.
I am an Office 365 Home subscriber, using Windows 10. I can get my Outlook messages by loading Outlook through Office 265.
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I simply went back to the old Outlook which works fine. I'll wait until I no longer have any choice to use the New Outlook again.
With all due respect, but I do need to mail today. I can’t wait after sharing feedback while getting zero reply nor confirmation and just wait. I think we all know how Microsoft Costumer Service works, or better said, not works.
7 months later, problem is still there....
Having this issue today over and over. It works for a while, then suddenly asks to sign in again.
Just started happening to me as well. Solution was extremely easy - Turn OFF MFA/2FA. Problem solved. MS automatically turned on the requirement for MFA on 2 of my inboxes without my knowledge or consent. It actually crashed my laptop continuously every time I opened "New Outlook". I turned off MFA and problem solved.
Our IS department would sooner lend me their wives for a night than disable MFA.