Where have the arrows gone on Outlook emails???

Anonymous
2022-06-22T17:17:44+00:00

When your in an email, there are usually up and down arrows top right on the page, allowing me to scroll to the next/previous email...

They aren't there today, is this a glitch or have Microsoft once again updated the look of Outlook and removed a REALLY useful feature???

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2022-06-30T19:18:00+00:00

    ****Guy's I think we may of bugged them enough!!!! The arrows are back!!!!!*****
    Praying they are still there when I log back in tomorrow!!!!

    NOW TO GET THE TRASH CAN BACK IN ITS ORIGINAL SPOT!!!!

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  2. Anonymous
    2022-06-30T19:06:56+00:00

    Hi all,

    I just noticed the next & previous arrows just started showing up on my main Outlook.com account. They only show up though if I have the Reading Pane disabled or hidden. Hopefully the change gets to all accounts soon.

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  3. Anonymous
    2022-06-30T15:49:29+00:00

    Hi. I'm using my Samsung tablet with a Bluetooth keyboard & the "Control < or >" is not working for me.

    Help, please?!

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  4. Anonymous
    2022-06-29T01:22:16+00:00

    I basically stopped checking my emails. dubya tee eff M$

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  5. Anonymous
    2022-06-22T18:21:45+00:00

    Dear ELC1979,

    Thanks for choosing Microsoft Community.

    Based on your description, I know your requirement. To better help you, I did a test on my side and found that there is this setting in my outlook client. My outlook version is the latest. To narrow down your issue, when you are in an email please be kindly to try to click Ctrl < and Ctrl> to check whether the emails will change to next/previous items.

    Meanwhile, through my test, on my different versions of outlook, they both can use this feature now. So it may have something wrong with your outlook client. Please be kindly to try the following suggestions and check if these can make any difference.

    1. Open Outlook in safe mode (microsoft.com) to check if the issue still persists.
    2. Repair Office Application: Repair your office application: You can refer to  Repair an Office application (microsoft.com) and then check the result.
    3. Create a new profile: You can try to create a new one according to Create an Outlook profile (microsoft.com). And please do not delete the old one. If nothing works, you can change back the older profile.
    4. If you outlook is not the latest, please update to the latest.

    Hope the suggestions above can help you. If there is any update, please feel free to let me know. I will continue to help you based on the information you provide. Your understanding and co-operation are highly appreciated.

    Thanks for your precious time. Have a nice day.

    Sincerely,

    Katherine

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