Outlook App keeps crashing on iPhone iOS 15.5

Anonymous
2022-07-14T16:59:13+00:00

I updated my Outlook app last week and since the update it crashes immediately upon opening. I've uninstalled and reinstalled it, cleared my cache in Safari, restarted my iPhone, switched airplane mode on and off, and nothing has resolved the issue. I'm running the latest version of the Outlook app, and I'm using iOS 15.5, which is up to date as of today. How can I fix this issue?

Outlook | Outlook for mobile | Outlook for iOS | For home

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  1. Anonymous
    2022-09-05T06:30:53+00:00
    1. Clearing up the cache for outlook in iOS? YES
    2. Is your account works well in browser? YES
    3. Can you confirm your email account works fine in your Outlook desktop client and only have issues in Outlook for iOS app, YES

    My device is an iPhone 13 pro max OS version 15.6.1 and Outlook Version 4.2234.0

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  2. Anonymous
    2022-09-05T06:01:22+00:00

    Phone 13 pro max, iOS15.6.1, Outlook Ver#4.2234.0 , Cleared Cache, Uninstall & Re-install outlook many times but the issue is not fixed.
    Outlook always hangs up after launching the app on phone, before it hangs, it seems to do mail & calendar updates.

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  3. Anonymous
    2022-08-23T08:59:30+00:00

    Same Problem - the problem still persists after the following steps today:

    • Remove Outlook App (Version 4.2231.0)
    • Updated iOS SW Version from 15.6.
    • Restart iPhone
    • Get Outlook App in Apple Store (Version 4.2231.0)

    Outlook still crashes shortly after starting it.

    Also documented in the following thread:
    Latest Outlook App update means app no longer opens - Microsoft Community

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  4. Anonymous
    2022-08-22T16:26:09+00:00

    Same problem here on IOS 15.6.1. This really needs to be fixed.

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  5. Anonymous
    2022-08-08T08:09:30+00:00

    I am running 15.6 and this issue still occurs - a swift resolution would be good …..

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