Outlook App keeps crashing on iPhone iOS 15.5

Anonymous
2022-07-14T16:59:13+00:00

I updated my Outlook app last week and since the update it crashes immediately upon opening. I've uninstalled and reinstalled it, cleared my cache in Safari, restarted my iPhone, switched airplane mode on and off, and nothing has resolved the issue. I'm running the latest version of the Outlook app, and I'm using iOS 15.5, which is up to date as of today. How can I fix this issue?

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  1. Anonymous
    2022-07-31T18:41:36+00:00

    iPhone 12 Pro Max

    iOS 15.6

    Outlook 4.2229.0

    OneDrive 13.26

    Both apps start crashing on opening on the same day on my device. Not any other MS applications (Teams and Office) have been affected.

    It's driving me crazy. I tried everything without success. I have an open ticket 1042139210with the MS Outlook support team and waiting for a response.

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  2. Anonymous
    2022-07-24T13:49:04+00:00

    I had to remove Safari from the Home Screen / disable it in order to allow Outlook to launch properly. This is done in Settings, Screentime, content and privacy restrictions, allowed apps, Disable Safari by clicking on the switch next to it.

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  3. Anonymous
    2022-07-24T10:23:45+00:00

    I have done the same and it stills not working on my iphone 11 Pro (;o(((

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  4. Anonymous
    2022-07-18T22:18:43+00:00

    I am having the same issue. I have been working with Microsoft and we have yet to solve the problem. Anyone with help please let me know

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  5. Anonymous
    2022-07-16T18:40:36+00:00

    I am having the same issues. It crashes immediately when opening and doesn’t allow me to get into the app to get to the settings to get to the support that you recommended.

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