Mac Outlook 16.63 signature issue

Anonymous
2022-07-13T20:02:15+00:00

I have a customer who has been unable to set signatures in Mac Outlook since switching to the new interface. If she resets the account every time she opens Outlook the signatures re-appear. We re-installed the Office suite, and various purging of accounts and preference files have been attempted. The issue only returns.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2022-07-30T08:55:15+00:00

    None of the fixes work. Ran the command line 20 times, back and forth, then repeated the same commands. Nothing.

    The new Outlook is BETA quality.

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  2. Anonymous
    2022-07-27T19:49:07+00:00

    This worked for me! Thanks. How bizarre.

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  3. Anonymous
    2022-07-27T13:54:37+00:00

    I went back to Old Outlook, and as you say the signatures were there all the time. I too saw a blank calendar, but I added my calendar account back and now its all working fine again under the old UI. I'm not entirely confident, but I think I "Opened Shared Calendar" and selected my name from the directory to get it working again!

    If I'm honest, i didn't really like the new "look & feel" so won't be going back to it unless a) everything's fixed on signatures, etc and b) I'm forced to!

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  4. Anonymous
    2022-07-26T17:46:16+00:00

    Thanks for the help. It works.

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  5. Anonymous
    2022-07-26T11:07:18+00:00

    Hi Bryan,

    I actually did multiple things throughout last week as the suggestions on this site were pouring in but I was always short on time and none of the suggestions worked. Last week I was determined to get it fixed and went back through all the posts and copied down the suggestions on a blank one-note page. Up to this point I had already tried reverting to legacy but it was missing two of my most important accounts so I went back to the new version. I tried the default setting command but that didn't fix it either. I set the signatures in the on-line version of O365...no luck and lastly, I tired to open the signature from within a message (instead going through preferences). When none of that worked, I copied all the suggestions to one note and started back at the top with the command to change the default. I quit Outlook and then did both commands as written two or three times but never reset the default to 1 and then back to 0. I just followed the same process steps each time because someone said it worked for them. Then I went back into Outlook, opened a new message and clicked on "Signature." All of my signatures were there plus a bunch of "Untitled" ones. I removed the untitled ones and made a few corrections to the default new and default reply on each account and was all set. Hope this works for you.

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