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I have a customer who has been unable to set signatures in Mac Outlook since switching to the new interface. If she resets the account every time she opens Outlook the signatures re-appear. We re-installed the Office suite, and various purging of accounts and preference files have been attempted. The issue only returns.
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I’ve lost it now, I’d suggest DO NOT do the default setting commands. That’s when I lost the downloaded signature, and can’t get it back! :-(
Great tip. This fixed it for me. In that, it looks like adding signatures online forced the local ones to appear. But we'll see what happens through reboots/relaunches....
Linda - when you say you went through the steps a couple of times - did you toggle the default value from false (0) to true (1) and then back to false (0)?
I've tried it several times and still can't get the Manage/Edit Signatures to pop up a dialogue box.
Worse still, I thought it had pulled down the email signature that's set on the online account, but that's no longer happening - its still there online, but doesn't pull down to the client.
Anybody got any bright ideas?
Actually - I went back through all the solutions recommended and the one with reading/changing the value of the "Disable Signatures" worked after I went through it two or three times. I closed Outlook, ran through the two commands two or three times, then went into just a single account and created a new message. When I clicked on "Signature" within the message, I saw my standard signatures and a bunch of untitled ones. From there I clicked into Manage Signatures and deleted all the untitled ones and made sure my standard ones were all set for all of my accounts. IT'S FIXED!! Thank you!
None of the resolutions in this thread have helped me fix the problem. Pretty annoying issue!