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I have searched and found a few others with this problem and I could not find any solution that worked for me.
With Microsoft 365 personal can you access the calendar using the Outlook Android app? When I try to login to add my account I receive this error.
An error occurred during authentication. Please try again later.
Tried using the app to contact support, but just get a spinning blue circle saying contacting to support.
Tried clearing cache, deleting Outlook and reinstalling different WiFi and mobile data, changing password and I keep receiving the error.
I can login using other apps and with the browser. Outlook is the only problem.
Using Outlook for Android in business environments for email and scheduling
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I am having the same problem. I cannot add an email account to my Outlook for Android app.
Me too. Just spent a couple of hours trying all suggestions and not working.
This is appalling from Microsoft - can we get the official line on this please?
I got it to work after days of trying.
I use my own domain name for my email. Was thinking that might be the problem and I think it was.
I created a new outlook.com email as an alias under my account.
Tried again and worked. Must be a CDN issue.
Thanks again for the help
I hoped that this might work for me but sadly it hasn't. I've tried it twice but it has not worked. Many thanks for your help.
I will continue to use the Yahoo Mail App instead and hope that at some point in the future someone at Microsoft will come up with a solution!
I have been trying to resolve the same issue since I bought my new Android phone in March 2023. I too have a Sky Yahoo email account and this has worked perfectly with the Outlook App on all previous Android phones. Sadly I have had no help whatsoever on trying to resolve this matter. Each time I try and "Add an Account" I cannot get past entering my email address. Momentarily the Password screen flicks on but immediately disappears and the "An error occurred during authentication. Please try again later." message appears.
On account of this I have resorted to installing the Yahoo Mail App and uninstalling the Outlook App. The Yahoo Mail App works and whilst it takes a bit of getting used to (and has an annoying sponsored Ad at the top of the Inbox) I can actually receive and send emails! All my folders are accessible and so I can look at historic messages too. What a pity nobody at Microsoft seems to care about getting to the bottom of this fault or problem.