Outlook Android App error occurred during authentication. Please try again later.

Anonymous
2022-12-14T21:32:00+00:00

I have searched and found a few others with this problem and I could not find any solution that worked for me.

With Microsoft 365 personal can you access the calendar using the Outlook Android app? When I try to login to add my account I receive this error.

An error occurred during authentication. Please try again later.

Tried using the app to contact support, but just get a spinning blue circle saying contacting to support.

Tried clearing cache, deleting Outlook and reinstalling different WiFi and mobile data, changing password and I keep receiving the error.

I can login using other apps and with the browser. Outlook is the only problem.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2023-05-19T19:38:07+00:00

    Same issue here on new cell phone

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  2. Anonymous
    2023-05-04T23:03:21+00:00

    I am having exactly the same problem. My email account is with Sky Yahoo. I have set it up OK with Outlook on my desktop, and it also worked OK on my previous Android phone but, when I try to set it up on my new Android phone, the response is as described above. I also get notifications from Sky Yahoo that someone has tried to access my account from the phone, but there is nothing to show for it at this end.

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  3. Anonymous
    2022-12-14T23:05:40+00:00

    This needs to be escalated further to the Outlook in-app support. I understand that you already attempted to contact them. In order to do so, can you try adding a different email account through the app?

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  4. Anonymous
    2022-12-14T22:33:37+00:00

    Hi Kenny. Thank you for your reply.

    When you try to set up the account through the app, are you prompted to input your password? Or do you simply see the account listed automatically on the setup page as soon as you click on Add Account?

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  5. Anonymous
    2022-12-14T22:25:22+00:00

    As I stated I am using a Microsoft 365 personal account. Just using Outlook app.

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