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Anytime, for several months now, I hit reply to an email that has an emoji within it, Outlook for Mac completely freezes up for a long time. I've created multiple support sessions within Outlook trying to resolve this. They don't understand the issue. Anyone here have any insight? I am on a 2019 iMac running Ventura 13.0. Outlook version is 16.66.1 (22101101). This is a business PC with an Exchange email account on it.
Using older versions of Outlook for Mac for personal email and calendar
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Same issue here. Lag persists for about a minute when using emojis in replies in the Outlook application on Mac operating systems.
Hello,
I have the same problem however I have discovered it only happens with the New Outlook. In the old outlook I have no problem replying to emails with Emojis but in New Outlook it will stall.
You can toggle between new and old Outlook under the the Outlook tab and clicking on New Outlook or Unclicking it.
I don't have a solution for the emoji problem in New Outlook.
Lets go MS, fix this.
Hi Kerry,
The issue did not occur within OWA. I have noticed this morning testing on the local Outlook for Mac application that after this 'freeze' occurs with an emoji in a reply once, it does not reoccur in other replies with emoji in the body until I close out of Outlook and reopen a new session.
I have made the backup .olm file and I have created a new 'test profile' within Outlook Profile Manager. Not sure what to do after that, as the instructions did not advise nor did your email. Do I need to delete my old profile, or how do I test with the newly created one?
*UPDATE* The fix Kerry listed above did not work. I am still having the same issue after creating an entirely new Outlook profile and activating it as the profile in use.
The last thing that seems to have 'stuck/worked' with no other reports from the person was unchecking "When replying or forwarding, use the format of the original message".
In tests, me and a colleague wouldn't see the 'pause' but still could compose and call up an emoji without delay and it immediately fixed the issue for the person who was experiencing it.
Same Problem here. Intel MacBook Pro. Have this with Ventura and also before. Even if I do not enter a unicode for an emoji but type something like:
:)
Outlook completely freezes for a long time ... does not feel like 2022