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I have Outlook 2016 on my home computer. Within the last few weeks, on reopening Outlook, I have received the message "Outlook closed while you had items open . Reopen these items from your last session ?".
I have tried to remove this function via File; Options; General; Start up options, but my Start up options title does not have a drop down menu !
I have opened and reopened the Options menu, but to no avail. Nor is there an option to press on the heading "Start up options" which is located between Privacy Settings and Attachment options
I'm sure that I must have closed Outlook in the past without closing all items, but this message has only begun appearing within the last week.
Is there a fix?
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Jason,
My problem had gone away until this morning, when I changed the setting File>Options>General>store my Outlook settings in the cloud to off. The message re-appeared and went away when I rechecked the option. It's working fine now, though the three options for the startup menu are still missing.
Pete
Yes this worked for me too.
I have Outlook 2016 and am experiencing the same nuisance panel. Will I be notified when Microsoft comes up with a fix for this bug? Since I don't want to get involved with monkeying with the registry, it needs to be something straightforward enough for intermediate skilled users to implement.
Hello CSG-08
Hope you are doing well today!
Just to inform you I am still waiting for the update from our internal team about this thread. They are still doing some deliberation and investigation on how to fix it.
Once I have the reply. I will get back to you as soon as possible.
Regards,
Jason Guer
Microsoft Community Moderator
This does not work in my installation. I did also an online repair but I haven't the start option back, if I open Outlook.exe directly from the folder in C:...
To all affected users:
Microsoft has publicly acknowledged the problem - see the 03-Aug-2023 Microsoft support article Outlook Unexpectedly Prompts to Reopen Items From Your Last Session, which states in part:
STATUS: WORKAROUND
The Outlook Team is investigating this issue. We will update this topic when the fix status is available.
If the option does not appear in the Outlook Options and you want to disable it, you can set a registry key for the setting. Since the feature recurrently appears and disappears this may not be a comprehensive solution so it may or may not stop all occurrences of the issue.
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences
DWORD: ReopenWindowsOption
Value: 1
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