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I have Outlook 2016 on my home computer. Within the last few weeks, on reopening Outlook, I have received the message "Outlook closed while you had items open . Reopen these items from your last session ?".
I have tried to remove this function via File; Options; General; Start up options, but my Start up options title does not have a drop down menu !
I have opened and reopened the Options menu, but to no avail. Nor is there an option to press on the heading "Start up options" which is located between Privacy Settings and Attachment options
I'm sure that I must have closed Outlook in the past without closing all items, but this message has only begun appearing within the last week.
Is there a fix?
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The new build with the fix just became available. It's not being pushed yet, so you will need to update manually by clicking File, Office Account, Update Options, Update Now. Sometimes not everyone can get the build when it first comes out but worth checking if you can.
It will show as Version 2309 Build 16827.20130:
Good Morning Jason,
I have not attempted, what for me, seemed like quite complex solutions to the problem, as suggested by some members ~ but I have settled for simply accepting the issue until a solution is devised by Microsoft.
On some occasions I have specifically confirmed that no message boxes have been left open before closing Outlook yet that annoying question reappears upon reopening next time ~ When opting for "yes" in those situations, I have found that two inboxes appear. One is as expected, whilst the other displays only the left side of the historic messages.
Very strange.
For what it's worth, I am experiencing the same issue.
It's extremely annoying!
Microsoft: Please fix.
Thanks!
John
For what it's worth, I am experiencing the same issue.
It's extremely annoying!
Microsoft: Please fix.
Thanks!
John
Good afternoon,
And thanks for your messages.
I also found the Diane Poremsky page which illustrated how the Outlook “Start-up options” should look.
A Microsoft Community moderator suggested that I might be able the resolve the issue via:
However, I discovered that the heading “General section” was not among the dozen commands available. I have yet to follow through the MS Community moderator suggestion that I now refer to: ~ “Repair an Office application ~ Microsoft Support”
I find that my version of Microsoft Office Professional Plus 2016, which was installed in November 2020, has the identifier number 16.0.16529.20154.
I cannot find any updates, but I have discovered an App for Microsoft 365 (Office) which was apparently installed on 8th June 2023 and consists of only 16.8mb. This is a mystery because I have not subscribed to Microsoft 365 and have no need for it.
I can see that many other people are experiencing the same issue and wonder if we will soon hear from Microsoft?