Why are attachments in emails are removed when I send an email using the Outlook App (on MAC)

Anonymous
2023-07-04T11:14:31+00:00

Attachments in emails are removed when I send an email using the Outlook App (on MAC). The attachments are correctly attached, and are transferred to the send folder with the email then disappear - the email remains unaltered. The recipient can see the email but no attachment. If I use outlook webmail - no problems

Is there a fix?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-08-21T06:40:52+00:00

    Hi there,

    Has anyone had updates on this - I am having the same issue.

    Kind regards,

    Justin

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  2. Anonymous
    2023-08-18T13:00:15+00:00

    Hi, has there been an update to this? I have users from two different organisations currently also experiencing the same issue.

    Thanks,

    Shimal

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  3. Anonymous
    2023-07-05T11:44:11+00:00

    Hello Stephen,

    Thank you for the response.

    That's well noted. Kindly allow me check with the team and will revert back if any findings.

    Thanks and Regards,

    Ashraf.

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  4. Anonymous
    2023-07-05T10:07:48+00:00

    Hi Ashraf

    On a limited number of tests - the files that I could not send yesterday, I have been able to send.

    The 'old' version is a good compromise although I would like to return to the latest version at some point.

    Thanks for your help

    Kind regards

    Stephen

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  5. Anonymous
    2023-07-05T09:41:46+00:00

    Hello Stephen,

    Thanks a lot for the response.

    Does that imply that you can send the attachments without issues after reverting to the old/legacy outlook version? I will also keep you posted on this matter.

    Appreciate your patience on this.

    Best Regards,

    Ashraf

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