This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
The new/pre-release version of Outlook opens attachments (e.g. .docx, .xlsx) in Preview mode only. Besides first downloading the attachment and then opening it, is there a way to configure Outlook to open the associated desktop app when double-clicking the attachment, similar to the old Production release?
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
MICROSOFT OFFICE TEAM,
Any updates? The New Outlook does really suck! Many issues. I am (or was..??) a strong advocate for Office, but not considering my options with the new version. Are you going to fix this?
Potential cause of the issue has been traced to a missing folder in %userprofile%\appdata\local\microsoft\olk called 'attachments' .
This is the result of a bug when converting from old to new outlook.
Solution is fairly easy; press Windows key + R on your keyboard, type %userprofile%\appdata\local\microsoft\olk and press Enter.
Create a folder here called 'attachments'.
Restart New Outlook and try opening an attachment.
Destroyed my workflow.....horrible update forced on us in order to have co-pilot. Bad enough that I'll switch to other products if this remains.
This new outlook is cutting my productivity in half!!!!! What the heck have you guys done???? I have to always check that its not saving to the cloud and it wont directly download a file attachment.
Stop screwing up the apps. Or I'll go to a solution that isn't a nightmare. Everyone in the company is having these issues.
Ken
Unfortunately, they're going to force us to migrate on 1/1/24. I'm trying to learn to deal with it now, but it's a huge pain the behind.