My Facebook was hacked and the email address changed without my consent. How do I get it back?

Anonymous
2023-03-08T21:41:01+00:00

My Facebook was hacked, and the email address was changed to s*****************@hotmail.com and my original two email addresses were deleted from the Profil. How can you help me to log in again, or find out the email address that’s being used for MY Facebook account, so that I can gain it back or take legal actions against the hacker???

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2023-04-03T09:40:11+00:00

Hi, so getting my account back wasn’t that easy. I had to send in my ID twice, to verify it’s me. Trying to log in from a browser that I had precise used helped. While it took some time for them to actually send me a verification code, the hacker put down a second email address. I was able to remove them once I got access again.

I went to the forgot my password page when logging in and clicked no longer have access to these, then I was asked for my ID & I believe to describe the reason for verification. It took like 4 or 5 days to get back into it the account and set up two factor verification, but the sending in my ID & proving it’s me was the way to go, as there’s no direct way of contacting Facebook with this issue.

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  1. Don Varnau 19,930 Reputation points Volunteer Moderator
    2023-04-23T20:59:18+00:00

    Ashley Arguerlles wrote:

    The use of hacker Hotmail

    It doesn't matter that the hacker used an outlook.com or Hotmail address.

    This is a Facebook problem. Not an outlook problem.

    Here are Facebook Help center links that may help.

    Facebook Help Center https://www.facebook.com/help/?ref=contextual 

    Login and password https://www.facebook.com/help/1573156092981768?helpref=hc_fnav 

    Articles on "password" https://www.facebook.com/help/search?helpref=search&query=password 

    Hacked account articles https://www.facebook.com/help/search?helpref=search&query=hacked%20account

    Don

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  2. Anonymous
    2023-05-03T00:16:59+00:00

    Hi, so getting my account back wasn’t that easy. I had to send in my ID twice, to verify it’s me. Trying to log in from a browser that I had precise used helped. While it took some time for them to actually send me a verification code, the hacker put down a second email address. I was able to remove them once I got access again.

    I went to the forgot my password page when logging in and clicked no longer have access to these, then I was asked for my ID & I believe to describe the reason for verification. It took like 4 or 5 days to get back into it the account and set up two factor verification, but the sending in my ID & proving it’s me was the way to go, as there’s no direct way of contacting Facebook with this issue.

    Julia,

    Mine was just recently hacked and they did the same thing to me. Can you give us step by step instructions on what you had to do please?

    Thanks in Advance,

    Wayne

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  3. Anonymous
    2023-03-09T02:20:30+00:00

    I can’t acccess my Facebook account

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  4. Anonymous
    2023-05-17T08:43:20+00:00

    can u tell me how i recover it from my outlook account pls send me the steps pls

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