Can't move new email to on my computer folders

My account is through AOL ... used to be verizon.net

Other things that suck about the "improved" Outlook ....

1 Can't forward emails

2 Does not fill in emails like the legacy version did

3 Where are contact groups I used to have?

4 Where is reply all vs reply to just the sender.

Who are the idiots who came up with the "improved" Outlook?

Apparently they do not use email. They should all be fired.

My solution was to change over to Apple Calendar & Mail apps.

I am also unable to move emails to an "On My Computer" folder. (I'm on outlook for mac.)

Nor will it let me create new folders in Outlook or in "On My Computer".

I am (briefly) able to rename one of the folders that is already there in Outlook called "New Folder 1". But after I rename it, I put an email in the folder, the folder immediately switches back to "New Folder 1".

The problem only occurs in the new version of Outlook for Mac. Everything worked fine before outlook forced me to switch over.

Hi Microsoft,

Can't drag and drop from inbox to 'on my computer' in the new outlook like I used to in the 'old' outlook.

Have version 16.73.2 on mac Ventura 13.4.

(Thanks for fixing the 'new email from template' shortcut.)

Regards,

Dear Todd,

Welcome to the Microsoft forums, and I'm excited to provide you with technical support.

According to your description, you can't move new email to "on my computer" folders.

In order to have a clearer understanding of your problem and test it in a targeted manner, please provide me with some more detailed information:

1. Would you please share a screenshot on how it show when you trying to move the emails? Any error or notification popoed out?
2. Did you encounter this issue when using the classic version (before switching to the new version)?

If the problem only occurs in the new version of Outlook for Mac, please understand that the new version of Outlook for Mac is still in beta development, our forum support staff is also testing and learning, the features of this product may not be stable at present. In order for your problem to be solved more quickly, we recommend that you also report the problem to the dedicated New Outlook for Mac support team: Contact support and provide feedback within the new Outlook for Windows - Microsoft Support.

If your problem is resolved after contacting the new Outlook for Mac support team, can you share the information here? This will help many other users with similar issues and is also very helpful for our technical support.

At the same time, we will also test and research this issue, and will update this post soon if any information is found.

Thank you for your patience and time.

Sincerely,

Sherry | Microsoft Community Moderator