Keep receiving a password reset email.

Anonymous
2020-05-14T17:51:44+00:00

Hi, 

I have been receiving an email about resetting my Microsoft password so far today i received 6 messages with the code to reset. This email has not been open in awhile, however i do have it linked to my phone for easy accessibility to emails.  How do i get the emails to stop.

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  1. Anonymous
    2020-06-14T00:32:27+00:00

    Just to add to this thread in case anybody at Microsoft is paying attention/cares and is keeping score, I've been receiving multiple password reset emails to my back up account over the last few days. I've changed the passwords to both accounts, but it's pretty disconcerting all the same. There was an unsuccessful sync apparently from Brazil (I'm in the UK), but also aware that IP address locations can be largely meaningless.

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  2. Anonymous
    2020-06-10T15:06:46+00:00

    I had the same issue. It was my gmail account i changed the recovery email from @googlemail.com to @gmail.com and this fixed it for me. 

    Try this is if you are using a googlemail account for recovery.

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  3. Anonymous
    2020-06-07T11:30:13+00:00

    Hi

    I am getting this also since reusing my xbox one they have been trying to login from china and australia, seems the same people that tried in 2014/2016/2017/2019 from the logs. I'm really not sure why but i did step up my security and used two factor as well but i got 6 reset requests in less than 30 seconds apart.

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  4. Anonymous
    2020-05-21T15:07:18+00:00

    Same here, I got 2 reset emails those I didn't request in three days.

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  5. Anonymous
    2020-05-19T18:20:14+00:00

    But isn't it odd that both LBell_217 and I receiving numerous password emails on the same day? and Neither of us are doing it.

    this has been happening to me for about a week now. At least 4 reset attempts a day.

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