Inbox Email Count in New Outlook for Mac

I see this was created in 2020 , today July 26 2023 I am still unable to see the total number of emails in a folder unless I right click on the folder. This was very useful for me before, it was a feature on the lower right - I am switching back to the old outlook

Julian FErnandez

Hi Microsoft Team,

it has been well over 2 years and hundreds of users who are requesting this (presumably simple to implement) count. Can you at least respond as to whether this is on a plan to be rolled out?

I may have missed the solution in the thread, but ...

I think I found a message count workaround on the Mac (that isn't too painful).

In the "New" Outlook ...

1. In the left panel, select the Inbox, or any other folder that you want to see a full message count (read and unread).
2. Click anywhere in the message list area and Select All (command-A on a Mac).
3. The message window will now display an envelope graphic with "XX conversations selected".

This gives you the message count for the folder selected.

FYI. Why Microsoft labels them as "Conversations" instead of Messages is beyond me. If you view your messages as "Show as Conversations" the count is actually the number of grouped conversations, not the number of all messages.

You're welcome.

In the latest update of Outlook for Mac I can no longer see a count of the number of emails in my inbox.  Is there a way to get it back?

Also very frustrated about this.

But I do believe New Outlook is much better with the exception of this issue, for many of the reasons articulated here.

So here's the workaround I'm now using to compensate:

1. Click funnel at top of inbox, then "Settings"

2. Next to "Mark mail as read:", choose "Only when opened in a separate window".

3. Make sure "Show message preview" is checked.

Now, as long as messages are not marked as "read" by opening them in a separate window, then my Inbox message count stays accurate next to Inbox. 

This works for me because 1) I rarely open messages in separate windows to action them, and 2) I don't use "read" vs. "unread" for inbox management; For me, a message is either in my inbox (requiring action), filed or deleted.

Happy Inbox Zeroing!

Nick 

PS - Apologies if others already shared; I did not read every one of the MANY entries here.

I absolutely LOVE the new interface and so many things about the changes. I tried to keep it but, alas, the absence of the email count paired with the inability to "sort" (not filter) by flag status has driven me back to the old version. Both of these are key to my productivity as someone who receives hundreds of emails each week.

I hope to see these addressed before the older version goes away... 

Thanks, everyone!