Outlook - Android - Storage Use

Anonymous
2020-09-17T01:51:48+00:00

Hello,

I'm not the first one I think to ask this question, but I cannot find any satisfactory answer - Is their any way to control the space  used by the Outlook Android App?

I just removed the account the App was linked to this morning : it was going up to 1.2 G - managing 01 Email account - linked to 01 cloud.

Gmail app - to which 2 Emails account (same one and one other) are linked is using Gmail for a total space of 258 MB - and access to data, including files enclosed to the email, is as fast as with outlook app.

Even if I would like to keep going using Outlook app - it seams just to be impossible to use until the question is solved.

Hope Outlook developer will one day find the way around this question - or at least to allow to switch most of the data on the SD card.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2021-03-01T09:41:01+00:00

    I have exactly the same issue using Outlook under Android 10. As a consequence I've just uninstalled it and will continue to rely on Gmail. Prior to discovering that Outlook was the cause of me running out of space I scrapped my previous phone and bought one with a larger storage capacity. Unfortunately the issue still persists and has been ongoing for several months. Microsoft really needs to get its act together and sort out this issue.

    You should sue Microsoft for the cost of your new phone (just joking).

    I have to delete my User Storage every 3-5 days and then re-add my IMAP account. I reset yesterday when the User Storage reached16+GB, the phone memory was100% and most apps stopped working. Today Outlook User Storage is just a few hundred MB. It will explode again soon. I keep complaining to MS support. They say it is a known problem but no date for a fix. Don't hold your breath.

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  2. Anonymous
    2021-02-28T18:45:25+00:00

    I have exactly the same issue using Outlook under Android 10. As a consequence I've just uninstalled it and will continue to rely on Gmail. Prior to discovering that Outlook was the cause of me running out of space I scrapped my previous phone and bought one with a larger storage capacity. Unfortunately the issue still persists and has been ongoing for several months. Microsoft really needs to get its act together and sort out this issue.

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  3. Anonymous
    2021-02-23T09:52:05+00:00

    Same problem here. Had it a couple of time last autumn. Did not occur for some month now until yesterday. Using Pixel 3a and 4 IMAP accounts. This is really an annoying bug. Thanks for pushing. Going to file a report.

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  4. Anonymous
    2021-02-16T08:26:07+00:00

    Hi FB 10 - I will do this.  I have a ticket already for this: 15060581

    But no harm in raising another one.  I raised the problem with them in the last week in December, but clearly people have been raising it with them since before then - maybe even September.  

    I would change this bit in your suggested text "resulting in the app using 1GB or more of data storage on the phone" to "resulting in the app using all the available storage space and crashing the OS, often using store >8Gb or even more."

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  5. Anonymous
    2021-02-16T06:13:05+00:00

    Glad to see I'm not alone. Same thing, Outlook is filling up the filesystem until I get a message "too many files on filesytem, reset phone". Uninstalling und reinstalling fixes the issue until the next swell.

    I have two Exchange Online Accounts and two IMAP accounts configured. Seems to be related to the IMAP accounts.

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