Outlook Connectors - Placeholder on some inbound emails

Anonymous

On some inbound emails I am receiving a banner above the email text that says Connectors - placeholder. We have no idea what it is or why it's suddenly there starting this week. Some emails have it and some don't. Doesn't matter if they are internal company emails or external emails.

We've checked add-ins, social setting, etc and now been able to get this to go away. It does now show up on the web or mobile, and doesn't show up in Sent messages either.

Any way to get rid of this? It's super annoying and takes up unneeded space.

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67 answers

Anonymous

2020-07-22T20:07:06+00:00

I'm having the same issue - Microsoft please fix it
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Anonymous

2020-07-22T19:23:46+00:00

My side too.

MS support is helping us but it is rather confusing to figure out what is happening.

Seems like the only emails with this issue (cannot view email in OWA with the "connectors-placeholder" error) are those from other Office365 uers. Emails from customers or clients (whom I assume are not using Office365) do not have this issue.

I have the issue with emails from just two email address. One sender is on OWA as well, the other one is not.
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Anonymous

2020-07-22T18:35:59+00:00

Same problem with some users on my companie.
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Anonymous

2020-07-22T17:51:16+00:00

Same problem... following. Started this week July 20th, 2020
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Anonymous

2020-07-22T16:13:27+00:00

Same, following.
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