Outlook Crashes Shortly After Starting

From Microsofts website for Office 2016:

Operating system

Mac OS X version 10.10 or later

It won't actually let you perform an update of an app that isn't supported by the OS you're running. The update pushed out by Microsoft has broken the functionality and all the checking in the world would not have indicated that the update would cause quite catastrophic effects.

If I could update the OS on our Macs I wouldn't have this issue. I cannot.

The Microsoft website for Office 2016.

Operating system

Mac OS X version 10.10 or later

You have broken Office 2016 by doing something at your end. Your System requirements still state that 2016 will run under 10.10.x or above. Please issue an update for Outlook 2016 that will work under 10.13.x. Saying 'use the web portal until you can update' is insulting. Sorry, we haven't got 30k to drop on mew Macs because you've broken the functionality.

In my opinion we were not expecting this kind of bugs/changes crashing the product. Microsoft states: "Product functionality and feature availability may vary on older systems" and "....quality of your Microsoft 365 experience may diminish over time." I did understand in the way, that we were not receiving any additional functionality and may not receive security updates. That's fine. But essentially behind this marketing sentense above, its says in reality: "We can do whatever we want. If you don't update to the newest version, be prepared to loose any service at any time and don't call support for help because we are not going to do anything about it".

This would be more truthful and transparent towards us as paying customers.

I have around 65 Macs which could have the same problem at any time.... not funny at all! Troubleshooting identifying the problematic calendar entry is a nightmare due to poor logging mechanism within Outlook. So I have to discover it by trial/error.

I hope Microsoft decides to do one of the 3 possible things:

• Release a 16.43 Version with the fix in order that Office doesn't crash anymore
• Revert your changes on the Office365 plattform
• provide a detailed description of the bug so we can train our employees not to use that specific feature in Office365 which creates the bug

In exactly the same boat my friend.

Outlook was working perfectly under 10.13.6 and a backend MS update has screwed it over. We have 32 full users, only one suffering this so far.

MS FIX IT for 10.13.6 users, I cannot up the OS and shouldn't need to.

Outlook 16.47 requires 10.14 or higher. Here's a thing..... I log into the other account (our company admin account) and Outlook boots. So what is going on in the user folder. Fed up with this utter rubbish. The ONLY thing that works flawlessly all the time is the rental monthly payments that go into your bank account Microsoft. FIX IT for 10.13.6!!

So until I buy a new Mac I can no longer use the Outlook client (that I paid for)? That was working perfectly on 10.13.6 until MS changed something?