Do both your outlook and gmail accounts have the same name? If so, they (hackers, bots) are guessing that your backup email address and your outlook address have the same name. As far as i can tell, they
havent guessed your password or anything, they are just able to abuse the reset password feature because your outlook and gmail (your backup email) have the same usernames.
Yes, but I'm confused by the fact that the verification code email from Microsoft was mailed to my gmail account. If it was because the accounts have the same name (they do), that explains how the hackers guessed a name for my microsoft account, BUT IT DOESN'T
EXPLAIN WHY MICROSOFT sent the verification code email to my GMAIL account; doesn't that mean that Microsoft servers thought they were communicating with my Google account?
How could they think that if I wasn't using my google account at the time? Was somebody?
On the other hand, if the verificiation code email was sent to my gmail account BECAUSE I HAVE TOLD Microsoft to use my gmail account for alerts....THAT DOESN'T EXPLAIN WHY MICROSOFT did not also send an alert email about a code for password change to my
hotmail account (which I have not received), even though the Microsoft web guidance concerning "alerts" is that you can never remove your primary Microsoft identity (my hotmail account) from the alert chain.