outlook Message "cannot send this item"

Anonymous
2021-02-09T08:13:59+00:00

Hi to 

As of yesterday my outlook is popping the above message every time I try to reply or forward a mail as HTML. i even try to save the message and send it after but even that does not work.

Can you please help

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

43 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-04-06T12:10:46+00:00

    Has anyone else confirmed that this issue is resolved in the latest version?  We are sitting here with URL Re-Write disabled pending an upgraded Outlook version.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-03-31T19:30:01+00:00

    Richard,

    Thanks for installing the Beta channel to test.  Since you can still repro with the fixed build please submit a ticket for the team to investigate it further?  In Outlook click Help, Contact Support and submit the ticket there.  The Contact Support option submits a ticket to the Outlook Team and is enabled in Insider builds.  Please let me know if you are able to submit the ticket so I can watch for it.

    From my understanding of the fix it should enable Outlook to send even with the prior emails that exhibited the behavior.  Since you still repro it would be good to have the Outlook Team review the email you are seeing the issue with.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-03-26T14:52:40+00:00

    simply switching the format text from html to rich text worked for me as a work around - found this video on youtube.

    https://www.youtube.com/watch?v=45HgJP3trBo

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-03-26T10:48:52+00:00

    We are seeing the same behavior.  Disabling URL Rewriting may help future emails but does not fix emails that we already have in place and have been testing with.  

    Following this thread.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-03-11T22:26:24+00:00

    Hi Gabriel - amongst many others we are also seeing this issue. I've disabled safe links for now - is there a patch incoming as this is obviously quite a pain point for our users!

    thanks for any update,

    Best,

    Jim

    Was this answer helpful?

    0 comments