How to remove Samsung Account from my Microsoft Account?

Anonymous
2020-04-11T19:29:11+00:00

I have tried everything to remove the account linkage through Securty -> Additional Security Options and then "Remove" at the Samsung Account, however, it is still not being removed. No errors, no feedback, nothing.

I have tried removing it from the Samsung Account website and, as per Samsung, it is removed (hence I proceeded to delete that account due to Security Issues that kept me from managing my own account).

Also, I've tried to reach chat support and phone support but neither of them were able to help me. The only thing I was able to scrap from them was a ticket number 1498509800 and the advise to pledge for answers through here.

Please, this is getting frustrating since I'm unable to perform anything and no one seems to know what to do.

This is the page where I'm trying to remove the account but, even after clicking on "Remove" and confirming I want to remove that account, it just stills linked.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2020-11-21T00:38:46+00:00

GO incognito from your browser and do the thing, it'll be worked.

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  1. Anonymous
    2020-11-21T08:28:26+00:00

    It worked for me without going into incognito/private mode, I used Edge in its normal mode.

    So I think Microsoft actually fixed the bug yesterday and just didnt tell those of us who have opened support tickets!

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  2. Anonymous
    2020-11-21T00:53:21+00:00

    Wow! I almost can't believe my eyes. After all those months, we have a solution. By the way, this method had not worked before, but I'm so glad now it does. Thanks a lot!

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  3. Anonymous
    2020-11-21T00:44:05+00:00

    I do confirm. I was able to successfully remove the Samsung Account through Microsoft Account's Security section and, after all, I was able to finally link my new Samsung account.

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  4. Anonymous
    2020-05-19T19:56:56+00:00

    Hi, man. Have you managed to fix your issue? I have the same problem.

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