Microsoft support sucks

Anonymous
2020-08-15T14:00:05+00:00

I am paying for Office. I can't use it properly. My One Drive files are deleted and I can't add any files. And I can't get Microsoft to communicate with me through the chat and phone links.

This is very bad customer service!

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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-09-22T17:29:33+00:00

    OP didn't ask about Apple. Reply to the original ask or GTFOH. Nice Shill!

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  2. Anonymous
    2022-09-22T17:28:36+00:00

    The OP doesn't mention answers.microsoft.com and instead says, "And I can't get Microsoft to communicate with me through the chat and phone links." Try reading next time.

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  3. Anonymous
    2022-09-19T19:10:43+00:00

    Boy isn't this a fact. Someone has stolen my daughters email account that has been part of our Microsoft family for years then they turned on 2 factor and now Microsoft does absolutely nothing to help. Cannot even get ahold of anyone. What a fing joke.

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  4. Anonymous
    2022-09-19T18:24:12+00:00

    Why is it you guys could not pour water from a boot with instructions on the heel @ Micro$oft. I cannot link my camera to use in Teams and NONE repeat None of your "tutorials" address this and just give out BAD instructions.

    What's the deal?

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  5. Anonymous
    2022-08-23T17:00:07+00:00

    Poor customer support (and now none!) is one of the foremost reasons I left PC computers and chose Apple.

    I pay for an Office 365 subscription on my iMac. It is a great program. Bu now, I want to update the version I have. I called the Microsoft support telephone number and they sent me to the online support.

    I tried and tried to get the online support to understand that I want to update my version of Word for Mac or the Office 364 account THAT I PAY FOR!!!

    Nope!! I will never accomplish this though this so-called support the Gates has.

    Hey Bill Gates! You're a billionaire! You need to go back and pay people a real wage to support your customers. I can call Apple Support at any time and I talk to a real person.

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