"Personalized email address" missing in my Outlook.com premium

Anonymous
2020-02-11T09:13:29+00:00

I have a GoDaddy domain , I'm using it from several weeks.

Today I've open Premium tab and "Personalized email address" is missing!

A friend have just completed the domain transfer to GoDaddy and he would to activate his personal domain on Outlook.com but "Personalized email address" is missing for him also. 

Me and my friend have an active Office 365 Home subscription.

What's happens ?

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2020-02-15T03:21:57+00:00

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  2. Anonymous
    2020-02-14T21:02:22+00:00

    I spent an hour with MS 1st line support tonight. Frankly they didn't have much of a clue....

    Still seeing the 500 error and not seeing the link in Outlook.com . 

    It's pretty poor that this functionality is still documented but not working. I appreciate software has bugs and issues, but this isn't great.

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  3. Anonymous
    2020-02-13T18:22:24+00:00

    I really hope this isn't what's happening, because I just transfered my domain to GoDaddy 6 days ago explicitly for this feature, and I'm pretty sure I won't get a refund if it turns out I can't use outlook.com with it. I'd have much rather keep my domain on NameCheap along with my other ones.

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  4. Anonymous
    2020-02-12T18:33:59+00:00

    +1 for seeing this issue.

    Heard of the functionality today, thought it sounded a great solution (I wanted to move off my current email provider for my domain and I have O365). Migrated my domain to GoDaddy only to see no entry in the UI for 'Personalized email settings'

    Checking network traffic I also see some 500 errors. Not a great experience so far!

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