"Personalized email address" missing in my Outlook.com premium

Anonymous
2020-02-11T09:13:29+00:00

I have a GoDaddy domain , I'm using it from several weeks.

Today I've open Premium tab and "Personalized email address" is missing!

A friend have just completed the domain transfer to GoDaddy and he would to activate his personal domain on Outlook.com but "Personalized email address" is missing for him also. 

Me and my friend have an active Office 365 Home subscription.

What's happens ?

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2020-05-22T16:49:07+00:00

    I have the same issue and have opened a case with support. After running through their useless script and asking for escalation, I have heard nothing going on 48 hours now. I see it sporadically becomes available for some while it is consistently unavailable for most. Anyone get anywhere with support or attempt anything that worked for them?

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  2. Anonymous
    2020-05-21T19:37:35+00:00

    I too have the same problem

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  3. Anonymous
    2020-05-21T16:19:54+00:00

    Domain just finished transferring to GoDaddy, and now the option is missing for me to setup my domain with my Outlook account. Like others constant errors from the premium API request. Any fix?

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  4. Anonymous
    2020-03-02T16:40:48+00:00

    Well, I see the option now, but my situation is a little different.  I am trying to remove an old domain and add my new domain.  I click the remove domain button and it does nothing.  So, I can't delete my old domain in order to add the new one.

    Boo

    I had the old domain listed as one of my alias accounts.  After removing that, everything seems to be working now.

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  5. Anonymous
    2020-03-02T07:43:35+00:00

    It's working for me. The requirement of using GoDaddy luckily only applies to DNS, since they don't support the .nu-tld. Having GoDaddy host the DNS for this domain is sufficient to complete the process.

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