Outlook | MacOS | Legacy Outlook for Mac | For business
Using older versions of Outlook for Mac in business environments
Problem finally appears to have been resolved in version 16.53 released today. Hurrah!
Reply header missing when reply or forward
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Anonymous
I has been using Microsoft 365 on my Macbook Air since early this year. It has been working perfectly all this while until recently i found that sender's header missing when i reply or forward some of the emails.
Not sure what happens, it doesn't show something like following ( the header below the signature and line below )
Regards,
My name
________
From : xxxxx
Date : xxxx
To : xxxx
Cc : xxxxx
Subject : xxxxx
I had checked my Preference->Composing, both HTML and Plaintext are correctly selected with header.
Strange is only happens to some emails, not sure why. Any one experience before and can help?
Outlook | MacOS | Legacy Outlook for Mac | For business
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Answer accepted by question author
Anonymous
43 additional answers
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Anonymous
2021-07-22T20:45:51+00:00 I also have the problem with some emails that have no images, and some emails that do have images work fine. I can not figure out any pattern.
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Anonymous
2021-07-22T20:42:20+00:00 MacOS Big Sur Version 11.4
I have made no changes in the past month.
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Anonymous
2021-07-20T22:09:45+00:00 Hi All,
Sorry for the inconvenience cause by the issue. Given the situation, we suggest you please use the contact support option to get the dedicated support within the Outlook for Mac to report this issue. Open Outlook and select Help > Contact Support.
Regarding this point, we would truly appreciate your kind understanding.
Best regards,
Shyamal
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Anonymous
2021-07-17T14:13:34+00:00 Hi Shyamal,
Not sure if I understand correctly, I am currently using old ( not new look ) Microsoft Outlook for Mac, 365 subscriptions currently on version 16.51 ( 21071101 ).
Thanks