Hotmail account repeatedly locked

Anonymous
2022-01-11T17:28:52+00:00

* Locked

On Sat Jan 8, 2022, my outlook/hotmail account was temporarily locked due to "unusual activity". I requested a verification code, and my account was unlocked. I changed my password. I logged in OK the next day. I can receive emails, but as soon as I send an email, my account is locked again. What can I do?

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-01-24T16:05:45+00:00

Hello JerryJackson7 & All Community Members!

The fix for the ongoing issue has been deployed already. Please reset your account password and click the link I have provided below to verify the account.

Click here: Check your Microsoft account reputation

We look forward to your response on the results. If you have other clarifications about this matter, you can get back to us by replying to this post. Sincerely,Juhn Jac,Consumer M365 Forum Moderator

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  1. Anonymous
    2022-01-24T18:04:26+00:00

    Thank you, finally I can get in and send emails!

    I would say though, you still require two more mobile attempts to do this, as the link still sends you to the "account locked" screen where you need a mobile number to get code, and it still remembers the ones you have previously used, saying "limit exceeded, try again tomorrow" - but then you get through to a new verification screen which asked you to do the same again (but looks slightly different) but still acts on the same memory for previously used mobile numbers.

    Anyway, with thanks from friends (have exhausted so many family members and friends with this) I managed to get in and for now, it seems fine. Will let me send emails at least and i have been able to get in on my phone.

    Spread the word.

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  2. Anonymous
    2022-01-24T17:34:03+00:00

    Hello, My hotmail accounts will not open on my lap tops, they do on my phones! After signing in all I get is an intermittent envelope as though its waiting to open, What can I do as I need to access my mail from the laptops thanks

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