Hotmail account repeatedly locked

Anonymous
2022-01-11T17:28:52+00:00

* Locked

On Sat Jan 8, 2022, my outlook/hotmail account was temporarily locked due to "unusual activity". I requested a verification code, and my account was unlocked. I changed my password. I logged in OK the next day. I can receive emails, but as soon as I send an email, my account is locked again. What can I do?

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-01-24T16:05:45+00:00

Hello JerryJackson7 & All Community Members!

The fix for the ongoing issue has been deployed already. Please reset your account password and click the link I have provided below to verify the account.

Click here: Check your Microsoft account reputation

We look forward to your response on the results. If you have other clarifications about this matter, you can get back to us by replying to this post. Sincerely,Juhn Jac,Consumer M365 Forum Moderator

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  1. Anonymous
    2022-01-20T19:19:50+00:00

    Hi everyone,

    I've been having the same issue since Jan 16.

    As a temporary work around solution, I setup email forwarding from my hotmail account to my gmail account. This way, I can still get all my Hotmail emails and can reply to urgent emails through gmail instead of hotmail. You will still need to find a way (i.e. another cell #) to unblock/unlock your account first if it's still currently blocked so that you can go into the account settings.

    Here's how you setup email forwarding: https://support.microsoft.com/en-us/office/turn-on-automatic-forwarding-in-outlook-on-the-web-7f2670a1-7fff-4475-8a3c-5822d63b0c8e

    Hope this work around helps many of you for now until MS gets its s*** together.

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  2. Anonymous
    2022-01-17T21:06:37+00:00

    Sounds like the same issue….I’m running out of phone numbers to verify

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  3. Anonymous
    2022-01-17T19:29:28+00:00

    The workaround isn't working for us either. I now have 0 message in my Sent Items folder and still can't send messages.

    I'm glad to see this issue is getting attention in the community, and I hope a solution can be found that works for all users. Any help is appreciated!

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  4. Anonymous
    2022-01-17T11:28:50+00:00

    I have emptied my Sent box but still cannot send any emails.

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