Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2020-10-15T08:18:04+00:00

    There is new update according to the Google Play: Updated October 15, 2020. Has anyone tried whether the IMAP is fixed (including the IMAP port and notifications)?

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  2. Anonymous
    2020-10-15T06:31:19+00:00

    Mine is currently working, yes.

    Ok.. Glad to hear..just tried with only adding 587 and mine is currently working.. 

    So thank you for your post! 

    🤞

    Thank you

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  3. Anonymous
    2020-10-15T05:46:51+00:00

    Mine is currently working, yes.

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  4. Anonymous
    2020-10-15T05:31:20+00:00

    Is just avoiding an error by not stating a secure port a real solution?

    This seems to me like turning off the lights of my car in the night, because I don't want to see that one light got broken.

    How can I be sure to get a secure connection, when I am not able to definitely configure secure ports?

    Isn't Microsoft interested in its users knowing themselves secured?

    Gerald

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  5. Anonymous
    2020-10-15T04:36:51+00:00

    I am hang this problem with network solutions right now... Is yours still working? 

    Please let me know 

    Thanks 

    Larry 

     *THIS WAS IT*

    I was trying all sorts of ways to re-connect back to my Network Solutions IMAP account.  I updated the Outlook app on Android (Galaxy S9+) and ran into the dreaded "message has no content" bug.  So I uninstalled Outlook, reinstalled and added back all of my email accounts.  Except I had problems with the IMAP.  I was adding a port for both the IMAP and SMTP servers and it wouldn't work (mail.domain.com:143 & smtp.domain.com:587).  However, if I left the port off the IMAP server, but kept it on the SMTP server it finally worked!

    Thank you Henk!

    -Tal.

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