Outlook app draining battery

Anonymous
2018-02-12T15:41:04+00:00

I tried to post a question to this thread:

https://answers.microsoft.com/en-us/outlook\_com/forum/oemail-oapps/outlook-app-on-android-draining-battery/832e5534-f5e4-4c66-a106-5f2ad10e7d64

However the 'reply' seems to be greyed out when I try. So to continue...

When I press the 'battery' button on my Samsung android phone, it consistently says the outlook app is eating 60% of battery power. Similar to the last question in the previous thread; can microsoft advise please:-

a) when a fix for this will be published please? or

b) recommend an equivalent non microsoft product that works well connecting to outlook.com that doesn't voraciously eat battery power?

Any help is appreciated.

Moved from: Outlook.com / Email / Sending, receiving, and reading email

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-06-17T12:24:17+00:00

    Are you using 'contact synchronization' feature ? It seems to drain battery much more when toggled on. 

    I subscribe to the Blackberry Hub Suite. Outlook works well. I highly recommend anyone who uses Outlook to look into the Blackberry Hub. No issues at all. I use it on a Galaxy S8.

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  2. Anonymous
    2018-06-17T11:53:07+00:00

    Are you using 'contact synchronization' feature ? It seems to drain battery much more when toggled on.

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  3. Anonymous
    2018-06-17T11:47:18+00:00

    Are you using 'contact synchronization' feature ? It seems to drain battery, more than all other Outlook features.

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  4. Anonymous
    2018-06-11T06:10:00+00:00

    I got support inside the app, the issue is known apparently. It would be nice that Microsoft publishes an update in this stream when the patch is released. I cannot use another application for my business account, my company is forcing enrollment to Intune.

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  5. Anonymous
    2018-06-11T01:50:59+00:00

    Removed Outlook. Installed Nine. Works great.......better!

    Sorry Microsoft you have lost another customer.

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