Outlook Notification Centre - Emails won't open

Anonymous
2019-06-03T10:03:44+00:00

Whilst using Windows 10 Pro, I am receiving notifications in the notification centre when I have received a new email in Outlook. However, when I click the email in the notification centre it does not open the email. 

Please can you help sort this issue. Followed all other forums etc. and these have not helped solve my issue.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

121 answers

Sort by: Most helpful
  1. Anonymous
    2020-07-13T12:31:28+00:00

    I tried it, was hopeful but it didn't work. Bummer

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-07-13T04:21:47+00:00

    Nice thought - but unfortunately still does not work. Other notifications will allow a click to open - e.g. snip & sketch another Microsoft product!

    Official Support ticket closed as they have given up and asked me to pay for resolution, which is really nice of them.

    Its an issue that has been introduced by trying to add features to something that was working fine and now its broken.

    And merely a year of complaints!!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-07-10T16:18:59+00:00

    Same! I'm so glad i'm not alone. :) Hopefully they fix this soon.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-07-09T22:30:51+00:00

    Same issue.  Before last update, I could click on the pop up to open the message.  Now it goes away.  A really nice feature, gone.  Sad Bill.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-07-09T18:18:39+00:00

    I also have the same issue, and I have always had Windows 10, this must be an issue with an update. It is infuriating, I always use the pop up to quickly open new emails, now they annoyingly hang over my work, and do nothing but dissapear when I click on them. I want them to open as they did before.

    Was this answer helpful?

    0 comments No comments