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My google pixel 2 phone recently updated the outlook app. Now the app crashes on startup. I tried clearing the cache and uninstalling and reinstalling the app. Ive removed my work account as well. Still will not work. I get as far as the adding account page then it crashes and ask to send a report.
Using Outlook for Android for personal email and calendar management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
If you can quick open outlook, navigate to the 3 lines on the left, setting wheel on the bottom, click on your account, and then reset account. It took me a few trys, but if you can hit that quick, it may work. The reset helps with sync issues, but it helped me out!
The reset worked for me . Thank you.
My google pixel 2 phone recently updated the outlook app. Now the app crashes on startup. I tried clearing the cache and uninstalling and reinstalling the app. Ive removed my work account as well. Still will not work. I get as far as the adding account page then it crashes and ask to send a report.
Google Pixel 3 XL running Verizon service. If you can quick open outlook, navigate to the 3 lines on the left, setting wheel on the bottom, click on your account, and then reset account. It took me a few trys, but if you can hit that quick, it may work. The reset helps with sync issues, but it helped me out!
Still crashing on airplane mode for me.
After the last update on my Samsung Note 8, the app will open and after 5 seconds it closes too. When will this be fixed?
Cleaning your email (i.e. deleting emails with big attachments, etc.) using a computer may fix the problem.