Locked Account

Anonymous
2019-05-16T14:06:51+00:00

Today out of nowhere my Microsoft account has been locked.  I have filled the form at "aka.ms/compliancelock" about 6 hour ago but so far haven't gotten any confirmation email or anything to know if my request has even been logged anywhere.  This account has Office 365 for Home subscription and the least MSFT can do is acknowledge that my request has been received.   

No access to over 250 GB in OneDrive, Skype, Email anything.

Extremely frustrated,  can someone please guide me what to do?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-07-08T12:27:31+00:00

    Sorry, but I didn't receive it.  Have you send it to below ID? Can you please send it once again?

    a l i a k bar5252  @ g m a i l . c o m?

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  2. Anonymous
    2020-07-08T11:42:25+00:00

    I tried inserting the email address but it was automatically removed with the following message:

    *** Email address is removed for privacy ***

    So, I do not recommend trying this route. You will see from most of the other posts of people having Locked Account issue, that the most successful approach is to contact OneDrive support.

    Good luck

    Sorry for multiple replies.

    I am in very situation as my data has been blocked hence reaching out to you. If you are not comfortable mailing me, you can provide the email in the same fashion I have typed in the above email.

    THis could save me from big trouble

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  3. Anonymous
    2020-02-03T14:57:54+00:00

    URGENT 

    Hi Dante,

    I have had the same problem happen to me today and I am in need of urgent help to understand why and speak to someone to have it resolved. I have a 6 months daughter about to come online for a video chat.... My request number is SIR0929363 . If there's anything you can do to help I would really, really appreciate it. I have already tried the online support but they have not been able to help.

    Thanks in advance,

    Best regards,

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  4. Anonymous
    2020-02-25T08:30:12+00:00

    samething ha hapen to me im on day 30 without my account !

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  5. Anonymous
    2019-05-18T08:25:06+00:00

    There's nothing you can do until you hear back from Microsoft.

    None of us here are employees of Microsoft and we have no access to your account information.

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