Exchange Account Setup in Gmail Broken

Anonymous
2019-11-09T23:03:00+00:00

Hi. I own an Android smartphone and have setup access to my Outlook email via the 'Exchange and Office 365' settings in the Gmail app as I prefer to keep my accounts on one app for convenience (also have the Exchange Services app installed). Unfortunately, this functionality seems to have broken around about the time that Google pushed out their most recent app update. I've tried setting up using the servers 'm.outlook.com', 'm.hotmail.com' and 'eas.outlook.com', all of which 'work' in that the initial setup completes but email and calendar sync never actually happens and I get a flag from Google saying to contact IT Admin instead. Has anyone else who accesses their Outlook via Gmail had this problem? Any suggestions would be greatly appreciated!

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2020-02-16T23:46:37+00:00

    It connected for me to the exchange server eas.outlook.com after I added my mobile phone number and Gmail that I use on the mobile device to the Email aliases.

    Open the email in web browser on your pc, open mail settings and go to Mail > Sync email > Manage or choose a primary alias.

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  2. Anonymous
    2020-02-14T00:07:21+00:00

    It stopped working for me today, I tried all the mentioned above domains but it can't connect to the server. 

    My Gmail app version is 2020.01.27.293735221

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  3. Anonymous
    2019-11-20T17:17:28+00:00

    Updating to that version of gmail worked.  Thanks!

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