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Split from this thread.
I've been having the same problem. I've been using the support feature in the app haven't been any help yet. I'm the admin of my org and none of the settings have changed for my login. Previously when used this app and added an account it would ask me if I wanted to stay logged in. I've deleted everything, cleared cache and app data, uninstalled everything, and I've never seen that option again when I add my account again. When ever I login I see a bunch of screens pop-up and they disappear and I have no idea what it's doing.
Using Outlook for Android for personal email and calendar management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes, I registered my phone in the Microsoft Authenticator app for android and that has seemed to fix it.
This info is far more helpful than anything I've seen/heard from MSFT so far.
Interestingly, I did install Excel / PowerPoint on my phone. (I have a Note9 and used it drive a PPT deck in a meeting, worked well)
I don't recall if that is when all of this started, but could be possible.
I have 3 different Microsoft accounts this happens with and one is private and the other 2 are business. All are my own domains run through o365.
P.S. I have no clue about the "Windows" vs. "Android" Outlook support group. I went to the website to try and find help and this was where it routed me when I said I had an Outlook issue. Maybe that support screen should be simplified or something.
Yeah, that's basically what happened to me. The only other differences was I **WOULD** receive email and they would show up in the notification screen; however, if I went to the mail app, they would not appear in Inbox and it would just say that I needed to log in again, etc.
Very bizarre since it could obvious see my messages, right?
Mine is @mycompany
Only happen on Android and I am using Microsoft auth app